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Chinese Alexa or Chinese Google Home

Chinese Alexa or Chinese Google Home

With Google Home entering the VCD (Voice Command Device) market, people assumed that there will be a rivalry between Google and Amazon. Out of the blue a third competitor entered the stage out of China. This device named “Ling Long Ding Dong” (name is for real) will address the Chinese VCD market.

The DingDong, which costs the equivalent of $118, provides news, weather, and stock updates. It answers questions, manages schedules, provides directions, and plays music and audiobooks. It is the first product from Beijing LingLong Co., a $25 million joint venture between JD.com, China’s largest online retailer, and voice recognition powerhouse iFlytek.

The gadget weighs about 3 pounds and stands 9.5 inches tall. It is circular at the top and square on the bottom, and available in white, red, black, and purple. The shape symbolizes tiānyuán dìfāng—the notion that “heaven is round, Earth is square,” a concept that Liu says is central to LingLong’s design language. The colors also are imbued with meaning; white is associated with purity, and red with prosperity.

Three commands wake the device: DingDong DingDong, Xiaowei Xiaowei (a girl’s nickname), and BaiLing BaiLing(skylark). The DingDong comes in Mandarin and Cantonese versions (the engines required to understand the languages are too complex to include them both in one device). Most people speak Mandarin, and the myriad accents and dialects present a Herculean challenge. Still, the company claims the DingDong understands roughly 95 percent of the population.

The company will have their own skill market place, which will include applications and skills for home automation.

Azure DataMarket shutdown

Azure DataMarket shutdown

Website screenshot
Shutdown Email

Microsoft announced the shutdown of their datamarket place as you can see in that email. One of their services being used in smart home deployment is their TTS (Text to Speech) service allowing smart homes to announce events using voice options in different languages and genders.

This service was free of charge for up to 2.000.000 characters, which was more than enough for the most common smart homes. Anything beyond 2M was reasonably priced, if needed.

This Microsoft TTS service became very popular when Google implemented CAPTCHA (a program or system intended to distinguish human from machine input, typically as a way of thwarting spam and automated extraction of data from websites) resulting in no longer having the capability to announce events using voice in smart homes from Google.

There are other options like Mary TTS, FreeTTS, Acapela, etc, where you can install a local TTS server at your home to replace a cloud based TTS service. However, not everybody has the skills and knowledge to install and maintain a local TTS server. The benefits of having a local TTS server are being independent and even if your internet connectivity is down, you still get voice announcements for your smart home events.

VoiceRSS is another cloud based option offering up to 350 requests per day at no cost. With an average of ~45 characters per request x 350 requests per day x 30 days per month = ~500.000 characters compared to Microsoft’s 2.000.000 characters per month service.

However, quality of voice is another aspect to consider. There are plenty of TTS services out there and THE biggest complaint about those is the robotic sound of those voices or even worse not being able to understand sentences, while understanding single words. This is a huge challenge, as you want a smart home to sound like a smart home and not like a robot from the 70s.

This will be an interesting market to watch and more options will arise in the future, but for now people are looking for alternatives to Microsoft’s TTS service given that it is being shut down March 31st 2017.

GoogleHome

GoogleHome

Google finally revealed more details around their Google Home assistant product on Oct 4th 2016. They also allow now pre-orders to be placed for their official release date of Nov 4th 2016.

Google is now entering the Voice control market, after they announced earlier this year working on an “Alexa like product but much better”. At the Oct 4th 2016 Google event, where Google announced a variety of new products and product refreshes, they provided a detailed insight into the new Google Home product line.

Let’s go over their major features and functions announced for Google Home. The appearance is the first item Google addressed by offering a variety of textures and colors to chose from. Amazon Echo is also available in white now and so will be the Echo Dots, when they are released October/E 2016.

Here is a video from Google demonstrating some use cases for Google Home.  Check it out.

A very important part of any voice assistant product line is their interoperability with “smart devices”. Alexa from Amazon has a huge head start, but Google is now starting and investing heavily in this area as well. Here is a comparison chart between Google Home and Amazon Alexa.

Far-Field Speaker comparison

Comparing the two systems

The Google Home Speaker seems impressive around all corners and in all directions. Once the product is released more detailed sound comparisons can be conducted.

The Alexa Speaker has proven to be quite impressive in terms of sound quality and base waves. Given the size of that product, the sound it produces is quite excellent.

In summary:

Google is releasing a major competitor to Amazon’s Echo Alexa family. It lacks in some areas, while it has an advantage in other areas. In the end the ease of use, the integration and interoperability options will drive customer adoption. In either way, competition in the market place is always good because it benefits the end consumer… us!

 

 

 

Disclaimer: This blog and tweets represent my own view points and not of my employer, Amazon Web Services.

Smart Homes at IoT World (Part 2 of 2)

Smart Homes at IoT World (Part 2 of 2)

IoT World

Internet of Things World 2016 was the 3rd annual event hosted at the Convention Center in Santa Clara CA. With over 10.000 attendees and over 200 exhibitors you were able to attend a total of 15 dedicated tracks around IoT ranging from manufacturing to smart cities, connected cars, the smart home, healthcare, energy & agriculture, supply chain & logistics plus much more. This is the second and final post of a two part report focusing on “The Smart Home” track from this event.

This report will cover new upcoming technologies, expert opinions shared at panels from various industry experts and interesting startups to look out for in the coming near future. This second part will focus on new innovations and enhancements of smart home devices.

sevenhugs-smart-remote-05219One of the most innovative products at this IoT event relevant to smart homes is the Sevenhugs “Smart Remote Control”. This touch remote adjusts to the device you are pointing at. In other words, you point at your Nest thermostat it will offer you a slider to adjust temperature up and down but when you point at your Philips Hue bulb it will change the menu to turn on/off and dim the light bulbs.

Talking to the Sevenhugs crew gave me some very good ideas as this remote is able to run HTTP/HTTPs commands. This could make the integration into Vera a breeze but I don’t want to judge until I can get one of those devices into my hands.

This device is not available today and they are aiming towards the end of this year to release that product to consumers. More information about this device can be found under http://remote.sevenhugs.com/

Chui

Another very interesting product called “Chui” got my attention. There are a variety of smart door bells out there already and more coming out. You can buy today Skybell, Ring, etc and soon you can buy a product called Remobell. They are almost the same in terms of features and functions while their designs might differ.

However, Chui is different. Chui is face recognition combined with your door bell. It will be able to perform certain tasks mapped to each user profile. As I outlined in my part 1 of my report Role Based Access Control (RBAC) is something which is desperately needed in conjunction with voice control and voice authentication but in this case RBAC is part of the product by mapping scene or tasks to a specific user e.g. Dad comes home and the door unlocks, the temperature goes to 74 degrees, the lights go on and dim to 50%.

Another benefit of Chui applies to the use case of dog walkers, cleaning lady or babysitters who need temporary access to your home at certain times. With smart locks using a key, you have to give them a key which defeats the purpose of having a smart lock. With smart locks using a code, you give them a code which can be used by anybody if they get their hands or eyes on that code. With face recognition user pictures will be stored and authenticated and then mapped to their user profile.

Very interesting concept and sounds very promising. Talking to their CEO he confirmed that they have taken a different approach and that they are taking security very serious. More details and pre-orders can be placed under https://www.getchui.com/

EnHuv_switch

Changing from security to the lighting world. This product showcased in the startup arena of the IoT event got my attention. The sleek look and simple functionality while offering a wide variety of functions and compatibility made me take a deeper look at their product. The EnHuv light switch replaces single, two or 4 gang switches.

They are targeting $99 for the single and $179 for the 2-4 gang switch as their end consumer price. This is double the price of e.g. a Z-wave switch. However, a Z-wave switch is able to power on/off your lights or dim those lights. If you are using smart bulbs you have to use your cell phone app to start a specific scene or change the color of the lights.

This switch is a sleek looking and powerful device allowing you to control your lights from Philips, Wemo, etc and power on/off, dim, change colors in a simple interface which everybody understands. Talking to the team it became obvious that they have experience in that space from previous jobs and they are using that knowledge for this product development. I did ask what protocols they are or will support with that light switch and their answer was Z-wave, ZigBee, WiFi and Bluetooth.

ThisEnHuv_Setup product is not available today and no exact date was given to me but when I pushed they said that they should launch this year. That product can be compared with the Aeotec Touch Panel light switch which requires a Z-wave module behind it. This EnHuv light switch product has A) more functionality in terms of functions to apply B) more protocols Wifi, ZigBee, Z-wave, etc and C)  a much higher price.

Time will tell if people are willing to invest double the price of a Z-wave switch/dimmer to obtain better and more functionality with a sleek design or if they will stick to their cell phone apps or pre-saved scenes of their home automation controller.

I also verified if their product requires an e.g. Philips Hue Bridge to work and their answer was that they don’t but if you do use the Philips Hue bridge, you would have much more functionality to choose from so they recommend using that bridge.

Having the ability to utilize existing scenes stored on the Philips Hue bridge would allow everybody to have consistent scenes on their cell phone app, their home automation controller and the EnHuv light switch. Their website is still in development but more detail can be found under https://enhuv.com/

GreenWave

Being on the subject of scenes I visited the booth of Greenwave systems. That company received one CES award in 2015 and I was curious about their product offerings and their portfolio. I have to say that I was amazed about their concept and their implementation.

Greenwave systems has taken scenes to a whole different level. Their product allows interaction with Amazon Echo aka Alexa and use natural language like speaking to a person instead of predefined commands. But this is not the only thing they can do. They allow the end user to create “tags” and map smart devices to those tags.

Example would be to create a tag called “Living room” and add devices like Sonos, Lights, Motion sensors, etc to that tag. The end user can then trigger that tag. On top of that the end user can create scenes on the fly e.g. he tells Alexa to create a scene called “Movie” and then record in order certain tasks e.g. 1) dim lights to 50% by using the earlier created tag, turn on TV, set thermostat to 76 degrees and then save this scene called “Movie”. The user can then run that scene by triggering it via Alexa. Modification of any scene is a breeze as the end user can simply add kitchen lights to the tag “Living Room” by adding e.g. a table lamp to the tag “Living Room”.

In a nutshell the Greenwave system solution enables scene management via voice control. I would classify this as dynamic scenes of Greenwave Systems vs static scenes from your home automation controller. Unfortunately Greenwave systems only works business to business and not business to consumer. More company details can be found under http://www.greenwavesystems.com/

kuna_outdoor_security_light_t

A different approach has been taken by the company Kuna. Kuna released last year an outdoor light with a camera and two way audio communication. People have been asking for an open API to integrate that product into their home automation controller systems. Talking to a Kuna representative he explained that they are consider their product a security system which is why they embedded a siren into their product and cloud features to enable recording and historical view for the end user and other features to support their endeavor.

Sounds like a video doorbell system but it isn’t. They are considering their product a secure ecosystem and opening that up could weaken that security concept. They didn’t say no to an open API but given the latest news on e.g. Smarthings hub security vulnerabilities from 2 weeks ago and the gmail exploit on the Samsung fridge from Aug 2015 feeds the argument not to open up their product to other ecosystems.

More information on Kuna can be found here https://www.getkuna.com/

Connected Food

I also want to raise awareness of a new initiative between Pirch and Innit. They are launching on May 19th a showroom just like the Target smart home demo location in San Francisco ( http://openhouse.target.com/ ) but the main difference here will be that they will be showcasing smart appliances combined with the Pirch concept of having famous cooks working and demoing those appliances and their value add.

I am looking forward to some more details on this as Kitchen Home Automation use cases are limited today and more education is needed.

shopping

Last but not least I would like to share some data points shared by industry experts during panel discussions. One interesting study was performed last year where a test was conducted on 10.000 people where some articles were labelled with “Connected” to see if this would change their buying behavior.

The results were very interesting. Only 5% of the 10.000 people actually looked at the higher priced product. Of those 5% only 5% actually looked and read the “Connected” spending more time with the product.

My personal opinion is that most people didn’t even understand what “Connected” means. If I would see e.g. a crockpot saying “Connected” I would not assume that this product has WiFi or other connectivity. On the other hand the word “Smart” has already been used so many times over so many years that putting the word “Smart” into the list of features wouldn’t help either to identify a “smart product” which integrates into a smart home. Calling any product “IoT enabled” would make things worse as no average consumer would even understand what IoT means.

Overall a very interesting and educational event and I am looking forward to the Smart Home Summit in Nov 2016 in Palo Alto CA.

Smart Homes at IoT World (Part 1 of 2)

Smart Homes at IoT World (Part 1 of 2)

IoT World

Internet of Things World 2016 was the 3rd annual event hosted at the Convention Center in Santa Clara CA. With over 10.000 attendees and over 200 exhibitors you were able to attend a total of 15 dedicated tracks around IoT ranging from manufacturing to smart cities, connected cars, the smart home, healthcare, energy & agriculture, supply chain & logistics plus much more. This is the first of a two part report focusing on “The Smart Home” track from this event.

This report will cover new upcoming technologies, expert opinions shared at panels from various industry experts and interesting startups to look out for in the coming near future.

garage door controlledA new study on year 2015 analyzed the usage of smart devices and the results are pretty interesting. The most “used” smart devices of year 2015 was the “smart garage door”. The smart garage door opener concepts implemented are ranging from adding Z-wave relays and tilt sensors to their existing home automation hub, to adding “connected” garage door openers which connect to existing home automation hubs, to independent systems with simple apps on customers’ phones, to the latest trend which is Alexa (Amazon Echo) connected garage door openers.

smart_doorlock

The second most used device in year 2015 was the smart door lock. The trend for those devices is going towards ease of installation. People are shying away from having to take apart the whole door lock mechanism and replace all the guts of a door lock, to install a brand new smart door lock. The customers are leaning towards removing two screws and adding on a new smart door lock leaving the existing locking mechanism in place.

Interestingly enough, the Bluetooth managed door locks did not get the expected market adoption and instead WiFi or Z-wave door locks dominated the market. It was great to hear that “Alexa connected” was not a trend as Amazon’s Echo does voice recognition and not voice authentication which are two completely different things.

voice

Two discussions evolved in regards to voice control of smart homes. The first one was the difference between voice recognition which is a device understanding what you are saying and executing the command versus voice authentication, where the device doesn’t care what you say but instead the devices recognizes that you are really you and not somebody else.

voice-security

The second discussion about voice control was around cloud based vs offline voice recognition. On this subject the opinions were shared across the audience, that nobody wants to loose voice control over their smart home just because their internet provider has gone offline. The voice control service should always be available with the house being online or offline.

Artik_10

Amazon Echo aka Alexa only functions in online mode of the house. Samsung showcasing their new Artik technology at this event, had their Artik 10 device powered by Sensory as a demo. This device works in offline mode of the house and executes voice commands just like Alexa. The Artik 10 just started selling on DigiKey and is already sold out and now on back-order. Details on Artik can be found under http://www.artik.io 

At $150 for the Artik 10 the price is more than double the price of a Raspberry PI 3 Ultra Kit. Supported OS versions are Fedora, Snappy Ubuntu Core and Samsungs Tizen. More importantly Artik 10 supports Z-wave, ZigBee and Brillo with Bluetooth Mesh and Weaves coming this year. Adding those protocols to Raspberry PI 3 will certainly increase the price significantly. The expectation of people is that comparisons will be made but one major advantage of Raspberry PI over Artik 10 is their developers network. Artik will launch their Apps platform for developers within 3 months from today and people are already lining up to join that initiative. Artik will charge a developer fee just like Apple does to join their Apps platform.

Artik_10_use_case

As a live demonstration the Samsung Artik team showed a robot being voice controlled by their sensory voice control chip running on the Artik IoT framework. They also showcased a security system which included a home automation controller hub, motion sensor, etc all being controlled by Artik.

The same issue applied here in terms of voice recognition versus voice authentication. With that said the industry is aware of that problem and a variety of companies are already talking about on how to address that issue. One company joined a panel discussion on smart homes and addressed this exact problem with their software by focusing on voice authentication.

Talking to that company called Knurld was very interesting as many voice authentication solutions require a certain length of words or phrases being spoken before a person can be positively identified. The most common length for this procedure is about 10 to 15 seconds. However, in the smart home world the average length of any command set is about 3 to 4 seconds max which is what Knurld is targeting. Another aspect is voice training of the software to enable any voice authentication which can be quite lengthy where Knurld requires 30 seconds of training. Details on Knurld can be found under http://www.knurld.io

Companies like Google, Amazon and other voice recognition focused companies will tackle this sooner than later as customers’ demands drive innovation. A discussion with an Amazon Echo developer went into the right direction and hopefully find its way to their product enhancement list.

rbac

The discussion was around voice authentication and authorization. The concept of Role Based Access Control (RBAC) is very well known in the IT (not IoT) world but not so much in the voice control world… yet. The use case around this became obvious where the home owner defines certain roles and maps household members to those roles.

As an example the husband and wife have superuser rights while the kids are only allowed to use certain devices mapped to their roles. Guests at home are only allowed e.g. to control lights and nothing else. This is where the future should be going combining voice recognition with voice authentication and then voice authorization.

More to come in part 2 of this IoT World report. Stay tuned.

 

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